Through the Looking Glass

I want to caution other folks in Southeast Michigan about the business practices of Papa Joe's Appliance Repair.


After a recent service appointment, I expressed concerns about pricing and transparency to their staff. I was threatened by the owner who stated that if I leave a negative review online, he will publicly reply with my personal information that they now possess - name, address, phone number, etc.


This is not how business owners are supposed to behave and this site will serve to detail my experiences, those of others I've found online, and conduct engaged in by Papa Joe's Appliance Repair.

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Shame on you

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 Well, my critical online reviews of Papa Joe's Appliance Repair just got the attention of the owner, who divulged my personal information (name, address, and phone number) as promised. He also intimated that he would have his lawyer contact me if I do not remove the reviews - providing the name and contact information for said lawyer. Link to my review and the response:  https://www.google.com/maps/contrib/115004400905321024849/place/ChIJp2DoMjysJIgR8lhf_U99jDE/@43.1685162,-91.6086691,6z/data=!4m6!1m5!8m4!1e1!2s115004400905321024849!3m1!1e1?hl=en-US For posterity, here's a screen grab (name, address, and phone number redacted): My favorite part is the thinly veiled threat to sue: I've submitted a post to the "Google My Business Help" forum here, asking for assistance in having this retaliatory response and others like it removed:  https://support.google.com/business/thread/77804384?hl=en Here's the text from that post: I am experiencing a business owner - of ...
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Abusive review comments continue

Papa Joe's Appliance Repair continues to be the choice for consumers that want to pay through the nose and get threatened (online or verbally) if they express any concerns about service or the company's business practices. Here's the owner responding to a negative online review with vitriol and toxicity. In this case, including the customer's name, address, and phone number. Why? Does the owner think this kind of retaliation will convince this customer to pull down their review or prevent other customers from sharing their experiences in the future? Regardless, don't give this man or his business your money. From this review:  https://www.google.com/maps/contrib/112066575769130290261/reviews/@42.2387118,-83.7331859,16z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en-US Edit: after review owner send threatening txt message about my experience. Stay far, far away. Very unprofessional. Disagree with them and they threaten to legal action. “Dear Aaron, thank you so very much for th...
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Enough said

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Even more reason to not let this man ( John Shoemaker ) into your house... From https://www.whmi.com/news/article/papa-joes-appliance-spencer-vote-polls Man Destroys Signs & Yells At Brighton Twp. Voters November 3, 2020  An angry confrontation this morning at a polling place in Brighton Township has prompted complaints about voter intimidation. According to an eyewitness, a man was tearing up Biden/Harris signs at Spencer Elementary School at around 6:45 this morning while a group of people waited in line for the polls to open. When an older couple asked the man to stop, he refused and yelled out several vulgarities against the former Vice President and that he had “the right to do whatever I fu--ing want.” The woman, who identified herself to WHMI but did not want her name used publicly, said he then yelled at her because she was giggling. When she said she was doing so because he was making her nervous, he replied, ‘Oh well!!’ After...
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